Prices quoted for postage are to UK destinations. We currently deliver within the UK only.
We value our online customers and want to make our checkout process as clear and simple as possible. There is a flat rate of £3.50 for all orders under £50. For all orders over £50, postage is free.
Orders will be processed the next working day and sent via Royal Mail, please expect delivery of your item within 3-5 days.
If for any reason you are unsatisfied with your purchases, please contact us as soon as possible and we will endeavour to resolve the issue.
You may return any new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.